Former New Zealand Prime Minister Dame Jacinda Ardern has emerged as a global advocate for empathetic leadership, emphasizing the importance of humanity, kindness, and decisiveness in politics, particularly during an era dominated by populist and authoritarian leaders.
A Trailblazing Political Career
Jacinda Ardern became the youngest Prime Minister in the world in 2017 and was only the second leader globally to give birth while in office. Throughout her tenure, she earned praise for her compassionate approach to governance.
- Crisis Leadership: Ardern led New Zealand through major crises, including the 2019 Christchurch terrorist attack, which claimed 51 lives. She responded swiftly by reforming gun laws and personally engaging with the Muslim community affected by the tragedy.
- Policy Focus: Her government championed climate change action, LGBTQ+ rights, and indigenous issues, highlighting her progressive policy agenda.
- Challenges: Despite her popularity, Ardern faced criticism for some of the stringent lockdown measures implemented during the COVID-19 pandemic.
Empathy as a Leadership Principle
In a conversation with BBC presenter Kylie Pentelow, Ardern shared her perspective on empathetic leadership:
“I wanted to show that you could be human and could also be kind and decisive and a mother—imperfectly, but still, do a reasonable job.”
She believes empathy is a critical skill for global leaders navigating complex challenges, from pandemics to climate crises and geopolitical tensions.
Life After Politics
Since stepping down from politics, Ardern has continued to influence global discussions on leadership and social responsibility:
- Global Advocacy: She engages in initiatives promoting empathy in governance, combating climate change, and preventing online extremism.
- Academic Contributions: Ardern is a distinguished fellow and part of the World Leaders Circle at Oxford University, sharing her insights with future leaders.
- Authorship and Media: She has authored books, including one focused on balancing motherhood with leadership, and stars in a documentary titled “Prime Minister”, chronicling her life and career.
Inspiring the Next Generation of Leaders
Ardern’s example highlights the value of combining humanity with political acumen. Her approach demonstrates that empathy does not equate to weakness but can strengthen trust, resilience, and collaboration in governance.
Listen to the Interview
The full interview is part of BBC’s The Interview, featuring conversations with influential global figures. Episodes are available on:
- BBC World Service on Mondays, Wednesdays, and Fridays at 0800 GMT
- Podcast platforms, including BBC Sounds, three times a week
Summary:
Jacinda Ardern’s tenure as New Zealand’s Prime Minister showcased the power of empathetic leadership in times of crisis. Beyond politics, she continues to advocate for global empathy, climate action, and social justice, inspiring a new generation of leaders worldwide.

